We believe training and education is the key to success. Your staff needs knowledge to maintain a profitable business. IIWH (Our international Spa & Wellness Institute) will design custom made training programs to equip your staff and prepare them for world class customer service, client care and interaction, sales, scheduling planning, interpersonal skill, up selling, cross selling , front office training we also have provide onsite spa therapy training based on your Menu & skills up gradation program available.
Our parent company Concept spa consultancy is an international consultancy, Established In 2007 at the very beginning of modern spa era, to serve the luxury spa & wellness sector, led by Group of consultants having more than 18 years of experience with international 5 star hotels, resort spas, medi spas, and day spa. We provided the consultancy in India, Europe and Middle East countries.
This successful team of spa consultants provides a seamless continuity of expertise through all the critical stage of spa 's creation; from the initial market research & feasibility, concept creation, spa design guidance, staff recruitment , staff training, marketing support, pre opening and spa operations.